TeleVantage®: A World of Benefits
As small and medium-sized businesses grow, they often struggle with phone systems that can't keep up. With its best-in-class IP telephony and feature rich functionality, Vertical's TeleVantage system unlocks the hidden potential inside your existing phone system, helping your people and your business work more responsively, productively and profitably.
Maximize Revenues and Save Money
With intelligent call forwarding, employees never lose a sale due to a missed call. Instantly access contact information or initiate a conference call. Gain valuable insight into business performance through features that allow you to monitor call volume, abandoned and misdirected calls, or response to marketing programs. With its software-based architecture, TeleVantage works with your existing phone system and grows with your business. Whether you’re adding new lines or opening a new office, TeleVantage allows you to incrementally expand capacity or add new features without expensive hardware upgrades.
Empower Your PeopleTeleVantage offers a full complement of rich features that help your employees work more efficiently.
- Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time searching for numbers and transferring calls.
- Sophisticated "find me" call routing capabilities ensure that your employees receive important calls at any time, and in any location.
- Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication.
- With TeleVantage's award-winning point-and-click interface, employees can quickly and easily take advantage of everything the system has to offer.